WHERE ARE THE GARMENTS MADE?

BINYA is thought, designed and manufactured in the south of Spain, Andalusia. Our swimsuits are made from high-quality Italian lycra at local factories. We support ethical and conscious production under the conditions of protection by Human Rights law.

WHAT IS THE COMPOSITION OF FABRICS?

Whenever possible, we use fabrics that are 100% derived from regenerated ocean debris (such as fishing nets), and emits 0% emissions into the atmosphere during milling. These fabrics come from the best factories in Italy. You can learn more about this on the ECONYL website.

WHAT ARE THE CARE TIPS FOR GARMENTS?

1. Rinse with cold water.
2. Air dry to avoid stretching.
3. To prevent mold, keep your bathing suit completely dry.
4. Do not expose to high temperatures, chlorine and the like.
5. Chemicals will ruin the integrity of the fabric over time.
6. NEVER put your swimsuit in a washer or dryer.
7. NEVER dry clean, iron or bleach.
8. Avoid rough surfaces: specifically, the rough edges of swimming pools, wood and other uneven surfaces that can catch on the fabric. (That goes for all swimwear, no matter the brand)

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept visa, mastercard and other cards. You also have the option to pay with paypal, bank transfer or counterflow (this last option is only available for national shipping).

WHAT CURRENCY ARE THE PAYMENTS MADE?

Euros (€) Dollars ($) and Pounds (£)

HOW CAN I FIND OUT MY SIZE?

Visit our section size.

DO YOU SEND TO MY COUNTRY?

We do shipping to all the world.

WILL I HAVE TO PAY TAXES IN CUSTOMS BY MY ORDER?

You will not normally have to make any customs payment but in the rare case this happens we are not responsible for any rates or taxes related to international orders.

HOW MUCH DO I HAVE TO PAY FOR MY SHIPPING?

Visit our section of "Shipments and changes"

WHEN WILL MY ORDER ARRIVE?

Visit our section of "Shipments and changes"

HOW I CAN KEEP TRACK OF MY ORDER?

In the 'my account / orders' section of our website www.binya.co you can be aware of the state of the process of your order. Once made the shipping, we will provide you a tracking number via mail so that you can know where your order is at every moment. If you do not receive this mail, please contact us.

WHAT HAPPENS IF I HAVE SET THE WRONG ADDRESS?

If you have provided an incorrect address and your order has still not been sent, we will be able to update the address as fast as you know.

Please be sure to check your shipping address at least twice before finishing the purchase process. If you provide us with an incorrect address and do not communicate it quickly we can not ensure that we can change the address, even though we will do everything possible.

I HAVE RECEIVED MY ITEM INCORRECTLY. WHAT I DO?

If you receive a different article by error, please contact us to be able to solve your case as soon as possible. In the rare case this happens, we will be enchanted to send you the article again without any additional cost.

WHAT HAPPENS IF MY ARTICLE ARRIVED DEMAGED?

We will replace your article with the maximum possible rapidity and all shipping charges will be charged to the brand.

HOW CAN I CONTACT WITH YOU?

You can visit our section of contact or send us an email to → hola@binya.co

WHAT IS YOUR RETURNS POLICY?

We do not make returns for the amount. We accept changes for another size, color or model of the same amount or higher. The cost of the new shipping of this change will be charged to the clients. You can know more about this in our section of 'shipments and changes'.

PACKAGES RETURNED TO OUR OFFICES

If your order is returned to us because it has not been delivered for any reason other than the brand, you will be responsible for paying the new shipping.

MY ORDER HAS BEEN LOST IN THE SHIPPING COMPANY. WHAT DO I HAVE TO DO?

We are not responsible for items that have been lost or damaged during the shipment while an external cause to the brand. Still, in the rare case of this passing, you will have to contact nosotrxs as soon as possible so that we can find out what has happened and how to solve it.